Chaos Zero Nightmare (hereafter 'CZN'), which has been caught in a whirlwind of controversy since its official launch, has finally been addressed by Super Creative PD Kim Hyung-suk.

Super Creative hosted a live stream regarding CZN on the 1st. Held just ten days after launch, the 25-minute broadcast saw PD Kim stepping up to offer an apology and host a Q&A session for the player base.

CZN, a deck-building roguelike released on September 22nd, was mired in narrative controversy from day one. By the 26th, just four days post-launch, the team issued a message thanking players for reaching 2 million global downloads, while admitting: We are deeply aware of the serious issues within the development team, and we intend to improve the world-building and character engagement.

Despite that, the drama only deepened as players pointed to a jarring disconnect between the lore marketed during the pre-launch phase and the actual story, alongside technical issues like payment errors and account deletions. PD Kim Hyung-suk took to a live YouTube broadcast to address the situation directly.

First up was the criticism regarding the main story's progression and its lack of polish. PD Kim admitted, "We recognize that players didn't feel like the protagonist," adding that "narrating from a bystander's perspective was a clear mistake." He conceded that "the team was chasing deadlines and simply couldn't ensure the necessary level of quality."

He also faced questions about alleged staff departures in the writing team. "It is true that I participated in the script personally toward the final deadline and that I forced certain aspects of the production," he admitted, taking full responsibility. "We went through four or five scenario renewals. I owe an apology to the former writing team members for this." A new team is now currently at the helm for the story.

Consequently, the team is overhauling the main story entirely. The structure where the protagonist is sidelined by supporting characters is being scrapped in favor of a narrative centered on the Captain—the player’s role. Controversial characters will also undergo a full redesign, with efforts made to bolster the narrative, fix plot holes, and lean into the dark, gritty tone that was originally promised, along with deeper character psychology.

Other concerns were raised as well. Regarding translation bugs, such as the 'Bridal Training' references appearing only in the Japanese version, Kim explained, "These are bugs caused by inconsistent text, which we are currently fixing. We will also issue a notice regarding our internal direction on regional translation discrepancies."

As for the accusations of AI usage in illustrations, he doubled down on the denial: "We have over 100 studio staff involved in development. The rumors circulating in the community are distorted; if we had used AI, we wouldn't have been able to maintain our 'No AI' stance."

PD Kim also clarified the monetization strategy. "This was decided in consultation with our publisher. Compared to other titles (like Genshin Impact), character acquisition costs are about 30% lower, and we opted for a long-term approach to character collection since there are no limited-time characters," he explained. "We intend to bridge the gaps by providing more resources and rewards."

The video closed with a roadmap for future improvements. "We are planning to proceed with story renewals, system stabilization, and global localization sequentially," he said. "For the story in particular, we aim to renew chapters 1 through 5 by the first half of next year, including final voice acting recordings."

In his parting words, PD Kim promised, "I will hold these sessions more frequently to actively listen to player feedback. I am not going to run away; I will fix what’s broken and take full responsibility until the end."