Nexon has decided to provide full refunds for all in-game purchases made in MapleStory Idle following the discovery of significant issues, including a bug that prevented the highest-tier ability options from appearing.

This announcement was made on the 28th via the official MapleStory Idle community. The refund applies to all items purchased from the game's launch on November 6th until the notice was posted on the evening of January 28th at 7:00 PM. In short, all spending since the game's release will be refunded. Specific details regarding the refund application process and timeline will be provided once the necessary preparations are complete.

Regarding this decision, the MapleStory Idle management team stated, "We committed a grave error by patching a bug that had a critical impact on gameplay without notifying our players. We take full responsibility for this and have decided to offer full refunds to all players who wish to receive them."

However, please note that once the refund is processed, access to the game will be restricted in accordance with the existing service policy. Additionally, the team confirmed that the individual compensation previously announced on the 26th for the ability stat error will still be provided as promised. This compensation includes paid currency used by players between November 6th and December 2nd at 6:27 PM. Essentially, players can choose between two options: receive a full refund and leave the game, or accept the compensation and continue playing.

The incident began on November 6th, the launch date of MapleStory Idle, when a bug prevented the highest stats from appearing in the 'ability' system. Although the issue was patched on December 2nd, the fact was not disclosed to players until it came to light on January 26th. In response to the controversy, Nexon co-CEOs Kang Dae-hyun and Kim Jung-wook issued a personal apology, promising disciplinary action against those responsible and measures to prevent a recurrence.