[Voice of the People] Two More Holes in a Bottomless Pit
[이구동성] 밑 빠진 독에 구멍 두 개 더
2026.02.13 16:24 UTC+9
AI Summary
NCSoft faces a crisis as 2025 results show a decline despite Aion 2. Recent Monetization flip-flops and operational errors have shattered user trust. The company is now struggling to restore its tarnished reputation and damaged IPs.


As February kicked off, a flurry of domestic game publishers unveiled their 2025 financial results, but NCSoft has found itself under a particularly harsh spotlight. Their mobile division has failed to hold the line, witnessing a rather steep descent. The new Aion 2 made a valiant effort, but it simply wasn't enough to drag the overall performance out of the gutter. It was the moment the metrics confirmed that even their most anticipated title couldn't plug the gaping holes in their balance sheet.
To make matters worse, new cracks are appearing elsewhere. Even when they were credited with at least 'getting the monetization right', Lineage Classic faced an 'infinite scroll generation incident' which laid bare their raw, amateurish approach to live operations. Only a few days later, upon the official launch, they backtracked on their promise that "there would be no monetization other than a monthly subscription" by introducing loot boxes, further eroding any remaining trust. Gamers have been quick to lash out, with comments like "I thought they were good at monetization, but I was wrong" and "Are we getting fooled again?" filling the forums.
Some critics argue this series of blunders isn't just a simple case of falling revenue; it's a stark indicator that the overall content polish and service quality at NCSoft are in a state of decay. Even for Aion 2, which was touted for its player-friendly approach and focus on communication, there is a lingering, nervous anxiety that it might just turn into another cash-grab before we know it. In this climate, if even Aion 2 falters, then they are truly in for a world of hurt.
Twenty years ago, NCSoft was the titan of the domestic online gaming scene, a company that commanded respect for its ability to actually build solid games. Today, what remains of NCSoft is nothing but the ghosts of former glory, a collection of butchered IPs, broken trust, and a reputation for quality that is now rightfully under fire. Whether they can patch these holes—or if it's already too late—remains anyone's guess.


2월 초, 수많은 국내 게임사들이 2025년 실적을 발표한 가운데 엔씨소프트가 유독 주목을 받고 있습니다. 모바일 부문은 방어에 실패하며 추락했고, 새로 선보인 아이온 2가 분전했으나 크게 하락한 전체 실적을 끌어올리기에는 역부족이었습니다. 그토록 기대했던 아이온 2로도 구멍을 메울 순 없었다는 것이 지표로 드러난 순간이었습니다.
여기에 새로운 구멍이 더 뚫렸습니다. 그나마 BM 설정만큼은 잘 하지 않냐는 평가를 받던 중, 리니지 클래식에서 ‘젤 무한 생성 사태’를 맞이하며 운영 미숙의 민낯을 드러냈습니다. 그로부터 며칠 지나지 않은 정식 출시 시점에는 “월정액 외 추가 BM은 없다”는 말을 번복하고 확률형 유료 아이템을 출시하며 또 한 번 신뢰도를 깎아먹었습니다. 게이머들 사이에서는 "BM 설정은 잘 하는 줄 알았는데 아니었다", "또 속냐"라며 날선 반응이 쏟아졌습니다.
일각에서는 이러한 일련의 사태가 단순한 매출 감소의 문제가 아니라, 엔씨소프트 전체적인 콘텐츠 완성도와 서비스 품질이 떨어지기 시작했다는 점을 적나라하게 보여준다고 지적합니다. 상대적으로 순한 맛 BM을 지향하며 소통을 중시하던 아이온 2 역시, 언제 다시 저렇게 변할 지 모른다는 불안감도 맴돌고 있습니다. 이런 상황에서 혹여나 아이온 2마저 꺾인다면, 정말로 큰일입니다.
20년 전, 엔씨소프트는 국내 온라인게임 업계를 이끄는 선도자이자 게임만큼은 잘 만드는 회사라는 이미지를 가지고 있었습니다. 그리고 지금, 엔씨소프트에 남은 것은 과거의 영광과 망쳐놓은 IP들, 유저 신뢰 배반, 품질마저 의심받는 이미지입니다. 저 구멍을 다 메울 수 있을지, 메울 수 있다 해도 얼마나 오랜 시간이 걸릴지 모르겠습니다.
This news was translated by AI.
I am dedicated to games and writing. viina@gamemeca.com
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